Along the way, team members from across Mall of America share how their departments prepare for the holidays, the part they play in creating a memorable guest experience, and the traditions they look forward to each year. It’s a festive look at the people and teamwork that help bring the holiday magic to life at the greatest mall in the world.
2:30 John Schouveller shares how his team puts out the massive decorations at MOA
5:00 A visit with Rich Hoge – fun holiday facts
8:00 Natasha Betts from attractions (large and small) shares events and holiday shopping tips
13:30 Laura Utecht with Communications tells the stories of MOA – and some key advice
17:30 Entertainment Manager Jacob Mullen talks holiday prep and team member efforts
20:45 Events team led by Meri Ryan shares some holiday cheer
Visit: https://www.mallofamerica.com/holiday
Guests: Various Mall of America team members
Hosts: Daniel Jasper, Jill Renslow
Presented by Bloomington Minnesota Travel and Tourism the official destination marketing organization for the city of Bloomington, Minn.